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FAQ

  • Do you ship internationally?
    Yes, we do! We love seeing our products all around the world. international shipping costs do incur.
  • Are the coats washable ?
    Yes of course. We would recommend a cold wash in a delicates bag.
  • Do you allow pick up/ click and collect?
    Yes, we do! although there may be some delays depending on the order size.
  • Can i exchange the coats?
    Unfortunately no. To ensure the highest level of quality and hygiene all coats are not refundable/exchangeable. Please take extra care and refer to the size guide and return policy before purchasing.
  • How do I know which size to purchase ?
    Please see our size chart or click the link below.
  • Do you make custom coats?
    Yes, we do! If you would like a custom coat please email us at penny.and.frankie19@gmail.com
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