Store Policy
Customer Care
As much as we would love to achieve perfection at Penny and Frankie our Items are handmade and sourced in-house. Human error may occur, if there are any issues with your purchase please get in contact as we are happy to help.
​
Once your purchase has arrived, please check the items thoroughly and read the description and care instructions. We are unable to take responsibility for any injury or loss caused by the misuse of our products.
​
Privacy & Safety
Penny and Frankie respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
Wholesale Inquiries
At Penny and Frankie we love having our products out and about. Please contact us at penny.and.frankie19@gmail.com
Payment Methods
- Credit / Debit Cards
- PAYPAL